Welcome to Tech Support

  • step 1 Try restarting the device. Visit the "Device Support" page for device-specific directions. If restarting does not resolve the issue, proceed to step 2. 

    step 2 Contact your teacher to make him/her aware that you are having an issue. If your teacher is unable to resolve the issue, proceed to step 3. 

    step 3 Cracked Screen? Spills? Device won't turn on? Contact your school's media/tech center to schedule a date/time to receive a loaner device.  

    step 4 For other issues, visit Device Support, Program Support, or CLICK HERE to receive assistance from our team of DD2 teachers who specialize in instructional technology support.