Welcome to Tech Support
Try restarting the device. Visit the "Device Support" page for device-specific directions. If restarting does not resolve the issue, proceed to step 2.
Contact your teacher to make him/her aware that you are having an issue. If your teacher is unable to resolve the issue, proceed to step 3.
Cracked Screen? Spills? Device won't turn on? Contact your school's media/tech center to schedule a date/time to receive a loaner device.