Frequently Asked Questions

  • Do parents need to have a PowerSchool account?

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    Parents of a current K-12 student will need to have a PowerSchool parent portal account. It will be the only way to access online registration for returning students. 

    Online registration applies to all students regardless of the learning option chosen: school-based instruction or DDTwo Virtual Academy.

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  • When do I need to create a PowerSchool Parent Portal account?

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    As soon as possible, you will need to create a PowerSchool parent portal account in order to complete the annual returning student registration form. 

    Once you enroll a new student, you can create a PowerSchool parent portal account. Each child will be provided a unique Access ID and Access Password. If you do not have those unique credentials, contact your child's school. 

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  • What if the email address I entered is already in use?

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    • If you have an account and forgot your login information, select Forgot your username or password?
    • Watch this video to see the process.
    • If you cannot access the recovery email associated with your PowerSchool parent account, contact the school.
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  • Do I need a different account for each of my children?

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    No, you should create one parent account and add all children to that single account.  When you go through the process of adding a child, you will need that student's one-time-use Access ID and Access Password. 

    Please contact your child's school to get this information.  See the tab "Add a Child to Your Existing Account."

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  • How long does my password need to be?

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    Your password must be 8 or more characters. A character is a number, letter, or symbol. 

    Be sure to save the password in a secure location. 

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  • How long does it take to create a PowerSchool parent account?

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    This process can be completed in under five minutes. Please be sure to store the username and password you create in a secure location for future reference.

    Watch this video or visit this webpage for instructions. 

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  • My child will transfer to another DD2 school next year. Is my child considered a returning student?

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    No, students are considered NEW if they plan to transfer schools within the district due to an address change.

    • This does not apply to students transferring to a new school due to promotion to a middle or high school. 
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  • Do parents of new students need a PowerSchool parent portal account?

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    Yes, all parents need to create a PowerSchool parent portal account.

    After completing the new student enrollment form, the parent will soon be given the child's unique Access ID and Access Password. These secure credentials are needed to add a student to a PowerSchool parent portal account. They will be shared with parents via the email address on file in PowerSchool. 

    If a parent did not receive the email, they should contact the school

     

     

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